The Evolution of the Retail Industry is Being Driven By Boutiques and Emerging Brands
98% of All Retail Companies are Small Businesses
Now is a better time than ever to start a boutique or start an e-commerce business.
Our Retail Consultants guide Retail and E-commerce startup founders through the entire process to start a boutique – from concept to cash flow.
We Have Had The Pleasure Of Driving Results For
Billion In Client Revenue
Fortune - Ranked Companies
Small & Med Businesses
We Work With Retail Visionaries.
The retail business is constantly evolving. The headlines about large companies downsizing or going out of business seem to be rampant. However, the small business community is stronger than ever.
The difference between brands that resonate and brands that fade away is strategy + innovation. Start a boutique with sales-driving strategies and processes that large corporate businesses utilize – giving you a competitive edge and a resounding presence in a seemingly overcrowded market. Launch an online store that stands out from the billions of websites online. Launch a brick and mortar store that magnetizes customers inside.
We ensure that innovation is thread throughout your operations and in the core of your DNA to ensure that you are seen as a retail destination for years to come.
The future of retail is YOU.
Save time, money, stress, and runaround by hiring our Retail Expert to be a part of your retail startup team for a flawless launch. Start a boutique having a solid foundation, upon which you will continue to build sustainable growth.
Be light-years ahead of your competition with a strong brand presence, corporate level organizational structure and processes, and the mindset of a sales-driving retail merchant from day one.
We guide you from idea to household name.
The Process To Start A Boutique
Define your brand concept and messaging and create your brand identity
Complete your comprehensive business plan with detailed financial projections
Begin your merchandise buying process with a trade show visit with your Consultant
Establish processes and systems that you will utilize daily to run your business and drive sales
Design your launch strategy and entice customers to begin building brand affinity
Your Boutique Launch Process
We truly drill down to your vision for the brand. We will define who your brand is – what is your brand persona? Who is your target customer? Where does that customer live, work, play, their hobbies, discretionary income, etc? What are key words that describe your brand? Who are your competitors? The full picture is created here.
Once concepting is complete, we will develop a brand strategy unique to you. We’ll present what we feel the promise is that you need to communicate and suggest tactics for how it can be expressed throughout your business operations. We will work with you to create a name for the brand and develop tagline and messaging, and design an inspirational moodboard.
Using the brand strategy, our designers will move into interpreting your brand characteristics in a more visual way. We will provide:
- Logo design (will provide 3 concepts and 2 revision rounds after concept direction is chosen)
- Brand colors and fonts
- Business card design (will provide 3 concepts and 2 revision rounds after concept direction is chosen)
We’ll then develop brand guidelines for you. This is your handbook for how to properly express your brand: where and how to use the logo, colors, fonts and just as importantly, how NOT to use them, in order to consistently communicate your message.
Our designers can design other branding assets such as hang tags, package design, promotional inserts, etc. for an additional fee.
Business Plan Creation
We will craft your comprehensive business plan that clearly outlines every aspect of your business operations, and is specific to the retail industry. This is not a generic business plan.
Financial Statements + Projections
To complete the business plan, we will create your 3 or 5 years Profit & Loss Statement, Cash Flow Statement, and Balance Sheet. In addition to these high level documents, we will have itemized expense and revenue projections broken down to the penny. You will have a clear picture of the funding you will need to bring your vision to life and start a boutique.
Before you purchase merchandise or materials, you must have a financial plan and inventory strategy in place. This involves establishing your sales and gross margin plan by year / month / week, for every item currently in your line and future items you want to bring in. Without this plan, you will not know how much inventory you need to purchase and sell to hit your goals, and will not be able to make revenue-driven decisions.
Finding the perfect products for your shop is not an easy feat. We will help you source products that fit your target clientele’s desires, consult with you on negotiating terms with the vendors, make sure that you’re purchasing enough items to hit your sales plans. Every merchandise purchase you make should be based on your sales history and where the industry is trending. We will even accompany you to a trade show to help you navigate and to help execute our strategic plan.
A critical part of analyzing your sales is establishing attributes for your assortment: Style, Trends, Price bands, Design Details, Fabrics, Textures, Colors, Finishes, Sleeve Length, and the list continues. The more attributes your products have, the deeper you can dig into their selling and the smarter your decisions become. We will help you establish attributes for all of your products.
We will work with you to ensure you have the right product mix to hit your sales goals, that your merchandise is priced right, and that your shop is optimized for sales. For e-commerce stores, that involves ensuring that the taxonomy of the site allows for a seamless shopping experience. For retailers, this involves ensuring your store is merchandised in a way that allows for ease of shopping.
Trend and Design Advising
Businesses with an in-house design team require full product lifecycle management, from design to sample making to technical fittings, to landing the products in their warehouse (private labels). We consult with you on what’s trending in your industry, the “must haves” for your new collection, and provide feedback on design concepts and samples. We will even accompany you to the factories to see the samples in person.
E-commerce Website Design
In today’s retail landscape, if you have a brick and mortar boutique, it’s a non-negotiable to also have an e-commerce website. There are many reasons why, with one of the most important being that it’s an additional way to move your inventory. Our designers will craft a website that speaks to your brand + magnetizes your customers.
We will review different staffing scenarios and create your employee manual and company policies.
Merchandising Policies & Logistics
We will begin planning out the back end of your operations. We will establish your:
- Return / exchange policy
- Damage / defective policy
- Order fulfillment process
- Quality control process
- Customer service strategy
05 Launch Planning
Together we will map out the process for launching your store from start to finish and bring the launch to life. We will be your project managers, ensuring all tasks are outlined with deadlines and milestones, which rolls up into your master Gantt chart, enabling you to immediately see the status of your launch at any given time. We will play a key role in executing the marketing of your line / shop to the public, ensuring that you have all marketing materials in place to be successful.
Systems + Processes
We empower you to take control over your business output through creating and streamlining business processes and systems, and creating project plans. We will explore technology solutions like POS systems, printers, appointment schedulers, order processing systems, and more.
Every season, you have a gut feeling on what your top sellers in your line will be. Together we will predict which items those will be and create marketing and promotional campaigns around them. We will also create brand campaigns and strategize innovative ways to reach your target clientele.
Together we will create:
- Annual Promotional Calendar which will outline holidays, high level brand messaging
- Photo Shoot Production plan
- Social Media calendar for the year
All Hands On Deck
Your Retail Consultant will be on site with you for the 3 days prior to the launch to help ensure its success! Travel expense is included in your investment (for U.S. based clients).